Shipping policy

At Yalla Ward, we make sending flowers, plants, and gifts across Amman easy, fast, and reliable 🌸.

1. Delivery Areas

We currently offer same-day delivery across all areas of Amman, Jordan.

Delivery outside Amman may be available upon request — please contact us to confirm.

2. Delivery Times

Orders placed before 6 PM are eligible for same-day delivery.

Orders placed after 6 PM will be delivered the next day.

We strive to deliver within the requested time window, but please allow for slight delays during peak hours or busy seasons.

3. Shipping Fees

Delivery fees are calculated based on location.

Free delivery promotions may apply for select orders — check current offers on the website.

4. Order Confirmation & Tracking

You will receive an order confirmation via email or WhatsApp once your order is placed.

Delivery updates and tracking will be provided for your convenience.

5. Special Instructions

Please provide accurate delivery information, including building name, floor, and any contact details.

Our delivery team will do their best to follow your instructions and ensure your gift arrives safely.

6. Issues During Delivery

If there’s a problem with delivery (wrong address, missed delivery, damaged product), please contact us immediately via WhatsApp or phone.

We will work quickly to resolve the issue and ensure your gift reaches its destination.

✨ Our Promise: Fresh blooms, beautiful gifts, and reliable delivery — always with care from Yalla Ward.